Massage For Seattle Inc. (MFS) is dedicated to excellence and integrity for the massage and bodywork profession. Our confidentiality and privacy practices are as follows:

Maintenance/Retention/Storage of Client Records

Hardcopy records will be maintained in a confidential manner and secured in a locked file when not in use by the practitioner. Electronic records (other than email) are stored in password protected folders. Client records will be stored for a period of seven (7) years from the date of the client’s most recent massage service at MFS. After that seven-year period the client records will be destroyed unless MFS is notified in writing by the client to request the client records be returned to the client.

Email / Web Server

MFS uses email in its regular course of business for general correspondence and scheduling. Our emails are stored primarily on the same computer/drive as other client records, however some are temporarily stored on our ISP’s servers. Although we believe that email is relatively secure there is always the potential that web servers can be breached. Emails are not maintained as an ongoing part of the client’s records and are deleted as soon as they are no longer necessary for the purpose of the correspondence unless they are specifically copied into the client’s file.

MFS intends to use a secure web server for client intake, access to appointments and payment. MFS will make reasonable attempts to keep all client information secure.

Client Rights

Clients may request, in writing, to see or obtain a copy of their records. The client may request that corrections be made if they identify errors or mistakes. Access to records will be made by appointment, within 30 days of receipt of written request. A fee may be charged for copying and sending requested records. Requested records are sent standard US mail unless the client requests they be sent via express mail (at client’s expense.)

Use of Client Records

Client records are for the sole use of MFS. No records or information will be released without the written authorization of the client except as follows:
As compelled by law (such as a subpoena),
Ancillary service providers may have access to: client names; financial transactions between the client and MFS; and related information to such transactions. MFS will not release any client confidences to such vendors and MFS will only use vendors with appropriate non-disclosure agreements.

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Copyright © 2006 Massage For Seattle Inc.
Last modified: 04/14/08